Inquiries about Sai assistant (user support) accept by E-mail.
Even if I received a comment in the review section of iTunes, you will not be able to answer from our company.
Sorry to trouble you, please send an E-mail to the following address. At that time, symptoms and contents, please let us know such as the environment has become to your customers.
There is the case that there is a similar case to the FAQ (Frequently Asked Questions).
Please refer also there together.
The inquiry you will find, we try to respond quickly, but more by the situation, there is also the case that it takes a few days to reply. Please note.